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Telephone Reassurance Caller


  • WHERE
    Uxbridge, ON
  • WHEN
    Mar 20, 2020 - Dec 31, 2024

DESCRIPTION

Volunteers provide a brief chat and a check-in on our clients’ well-being over the phone.

Benefits:
• Positive impact to the lives of clients.
• Be valued as a member of our team.
• Training and educational opportunities.
• Able to volunteer from home.

Time Commitment:
• Weekdays (Monday-Friday).
• Flexible schedule: Daily, weekly, bi-weekly, monthly.
• 1-2 hours a day.
• Mornings or afternoons available.

Responsibilities:
• Call client(s) at assigned time and day of the week.
• Document each call.
• If client is not reached within a set time frame, contact the office.
• Work within your defined role with respect to confidentiality.
• Represent Community Care Durham in a friendly, professional manner.
• Volunteer orientation and training required.
• Other training opportunities available.
• Become familiar with all Community Care Durham services.

Requirements and Qualifications:
• Sensitive to people with needs related to aging, physical ability and/or mental health.
• Able to work independently and as part of our team.
• Strong interpersonal skills and pleasant telephone manner.

Who You'll be Assisting

Community Care Durham

Community Care Durham (CCD) is a multi-service registered charitable organization providing a broad range of community support services for adults and their caregivers who have needs related to aging, physical and/or mental health. We assist our clients with services that support their independence, health and quality of life. In doing so, we help them remain in their own homes – where they want to live.


CONTACT INFORMATION

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Who You'll be Assisting

Community Care Durham

Community Care Durham (CCD) is a multi-service registered charitable organization providing a broad range of community support services for adults and their caregivers who have needs related to aging, physical and/or mental health. We assist our clients with services that support their independence, health and quality of life. In doing so, we help them remain in their own homes – where they want to live.