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Telephone Assurance Caller


  • Virtual Opportunity
  • WHEN
    Ongoing

COVID-19 notes:

  • We have relaxed criteria for posting volunteer opportunities due to the urgent need for COVID-19 Response. Volunteers are responsible for confirming the legitimacy of the group or organization(s) they are working with. Never hand over money or confidential information to groups looking for volunteers.
  • Please confirm that the organization you want to volunteer with can ensure your safety.

DESCRIPTION

Telephone Assurance Volunteer

The purpose of the role is to provide assurance and social contact through weekly phone calls to our most vulnerable population.

Responsibilities:
• Provide friendly phone calls at an agreed upon time.
• Calls are made during daytime hours and are typically between 5 and 20 mins
• Report any problems/issues/concerns to coordinator
• Provide weekly or monthly activity reports to coordinator

Schedule and Commitment:
• 1-5 days a week for less than 1 hour

Skills and Experience:
• Clear and loud speaking voice
• Strong empathy skills
• Pleasant, cheerful demeanor
• Ability to steer conversations to remain appropriate, welcoming and non-judgmental
• Clear understanding of privacy and confidentiality

Training:
• Education and training will be provided in the following areas:
• Elder Abuse, advocacy, active listening skills, conversation tips, client scenarios and solutions, communicating with the hard of hearing clients.

Who You'll be Assisting

organization logo

Life After Fifty

Life After Fifty is a not-for-profit, registered charity. LAF is designed as a Seniors Active Living Centre for adults age 50+ providing opportunities to be Fit, Well and Social.

CONTACT INFORMATION

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TAGS

Who You'll be Assisting

organization logo

Life After Fifty

Life After Fifty is a not-for-profit, registered charity. LAF is designed as a Seniors Active Living Centre for adults age 50+ providing opportunities to be Fit, Well and Social.