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Income Tax Preparer


  • WHERE
    Toronto, ON

DESCRIPTION

Program Overview:

WoodGreen in collaboration with the Canada Revenue Agency (CRA) hosts an annual tax preparation clinic and arranges for volunteers to prepare income tax and benefit returns for eligible individuals who have a modest income and a simple tax situation.  Committed volunteers drive this program, and we are seeking 80-90 highly experienced volunteers who can join our dedicated team.

Location: 

Regular volunteer shifts available at 815 Danforth Ave,

Shift Times:

Tuesdays:       10:00 am to 4:00 pm

Thursdays:     10:00 am to 4:00 pm

Position Summary:

  • Help clients submit tax returns using UFile software.

  • Provide high quality customer service and support to all clients

  • Ensure all formalities and concepts are fully explained to clients during their appointment.

  • Attend mandatory training hosted by the CRA, as well as training provided by WoodGreen Community Services.

  • If applicable, volunteers may be required to perform interpretation services for clients who have limited English speaking skills.

    Qualifications: 

  • Experience in filing taxes with a good understanding of Canadian tax laws and regulations, especially as they relate to marginalized communities.

  • Currently enrolled or completed Accounting/Finance program or similar.

  • Good computer and technology skills; experience working with UFile is an asset.

  • Excellent communication skills.

  • Familiarity with necessary and relevant taxation documents.

  • Sensitivity to the needs and challenges faced by our clients

  • A strong desire to help and serve our community.

  • Comfortable in working with a diverse group of volunteers and clients that come from all walks of life.

  • Good time management skills to ensure the clinic starts promptly and the flow of the clinic runs smoothly.

  • Good conflict resolution skills; ability to minimize disturbances within the clinic operation and ensure clients understand and are satisfied with the outcome of their tax returns based on providing your professional opinion.

  • Positive interpersonal skills.

  • Excellent attention to details.

  • Ability to adapt to changes.

  • Second language is an asset.

 Mandatory Training and Orientation:

  • Orientation to WoodGreen?s programs, policies, and procedures.

  • Canada Revenue Agency training.

  • WoodGreen?s ITC training

Background Screening:

Please note that a Vulnerable Sector Screening is required for this role prior to working with clients.  WoodGreen will process this for you if you do not have a VSS that has been issued within 12 months from the date of interview.  Depending on your address, there may be a charge for this service as levied by your police jurisdiction. 

To apply for this position, please forward your resume to volunteer@woodgreen.org or call 416-645-6000 ext 1157 if you need more information.

Thank you for making a difference in your community!

Who You'll be Assisting

WoodGreen Community Services

WoodGreen Community Services is one of the largest social service agencies in Toronto. A founding United Way of Toronto member agency, WoodGreen has grown to span 36 locations and serves 37,000 people each year.


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Who You'll be Assisting

WoodGreen Community Services

WoodGreen Community Services is one of the largest social service agencies in Toronto. A founding United Way of Toronto member agency, WoodGreen has grown to span 36 locations and serves 37,000 people each year.