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Distress Line Volunteer

  • Virtual Opportunity
  • WHEN

COVID-19 notes:

  • We have relaxed criteria for posting volunteer opportunities due to the urgent need for COVID-19 Response. Volunteers are responsible for confirming the legitimacy of the group or organization(s) they are working with. Never hand over money or confidential information to groups looking for volunteers.
  • Please confirm that the organization you want to volunteer with can ensure your safety.


?Using a solution-focused practice, you will be required to engage with distressed community members through our telephone services and provide them with emotional support
?Complete relevant respondent documentation/profiles
?Consistently demonstrate key social service skills such as: Active Listening, Empathy, Etc.
?Act in accordance with ministry and agency regulations
?Ensure a holistic, quality approach to client care consistent with FCSSGW?s Mission, Vision, Values and Strategic Plan