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Canadian Red Cross- Volunteer Receptionist


  • WHERE
    Ottawa, ON
  • WHEN
    Ongoing

DESCRIPTION

Reporting to the Office Manager, the receptionist is the first point of contact for visitors of the Red Cross Ottawa office. The receptionist plays a vital role in creating a positive experience for in person visitors and those inquiring by telephone. The receptionist supports the facilities team with reception and administrative duties, as well as switchboard operations.

Activities Include:

  • Operating the main switchboard, answering and processing all general phone inquires
  • Providing program information to callers and/or transferring them to appropriate personnel
  • Retrieving voice mail messages, decides which individual/department should receive each message and forwards same
  • Providing referrals to other community agencies
  • Processing walk-in inquiries and donations, donation receipting
  • Notifying appropriate personnel of guest arrivals
  • Accurately responding to general inquiries from staff, volunteers, individual consumers, donors or professionals
  • Receiving of incoming mail and deliveries, including notification to appropriate personnel
  • Assisting with distribution of office supplies
  • Other duties as assigned

Support to disaster response and/or business continuity:

  • During an emergency event, volunteers may be asked to contribute expertise to the operation and may be asked to deploy either in person or provide remote assistance.
  • Volunteers may also be asked to backfill other volunteer positions as required to ensure continuity of other activities
  • During an emergency event, support may include but is not limited to: extended hours, creation/maintenance of records, responses to phone call, in person donations/questions

For more information and to apply, head to our website down below: https://trr.tbe.taleo.net/trr01/ats/careers/requisition.jsp?org=CRCS&cws...

Who You'll be Assisting

Canadian Red Cross - Volunteer Resource Services

Our Mission: The Canadian Red Cross mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world.

Our Network: The Canadian Red Cross Society is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement.

Our Vision: The Canadian Red Cross is the leading humanitarian organization through which people voluntarily demonstrate their caring for others in need.

Our Values: Our actions and decisions will be based upon: humanitarian values, as expressed in our Fundamental Principles; respect, dignity and care for one another within and outside of Red Cross, and integrity, accountability, effectiveness, and transparency.


CONTACT INFORMATION

TAGS

Who You'll be Assisting

Canadian Red Cross - Volunteer Resource Services

Our Mission: The Canadian Red Cross mission is to improve the lives of vulnerable people by mobilizing the power of humanity in Canada and around the world.

Our Network: The Canadian Red Cross Society is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement.

Our Vision: The Canadian Red Cross is the leading humanitarian organization through which people voluntarily demonstrate their caring for others in need.

Our Values: Our actions and decisions will be based upon: humanitarian values, as expressed in our Fundamental Principles; respect, dignity and care for one another within and outside of Red Cross, and integrity, accountability, effectiveness, and transparency.