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Meet the volunteer team (including other Drivers and Movers) at an arranged time and place
Transport belongings to a predetermined location
Maintain communication with Lead Mover and other Movers
Respect client confidentiality
Uphold Shelter Movers’ protocols and procedures
Be aware of trauma-informed care when interacting with clients (training will be provided)
Work with private security and law enforcement (led by Lead Mover) when necessary
Must be have a G Licence or equivalent
Children may accompany clients on a move, but volunteers do not provide child care and have limited interaction with children. Child care and supervision is provided by clients or our agency partners.
We offer flexible scheduling. Drivers can join us on moves based on their own availability by signing up for moves, as their schedules permit.
Most moves average around 4 hours, depending on distance and complexity. A minimum of 2 moves a month is encouraged.
No previous experience or education is required
Access to e-mail and phone
Have a full graduate licence
21 years or older
Maturity and good judgement
Ability to remain calm in potentially stressful situations
Ability to be flexible and adapt to changes
Drivers are expected to maintain confidentiality and provide trauma-informed care to clients (training is provided), and have regular check-ins with staff to support continuous improvement.
You’ll gain hands-on experience on the front lines of our organization, providing moving and storage services for our clients.
You’ll receive training in preparation for your role, and have access to ongoing training opportunities.
You’ll work with a great team of passionate volunteers and supporters.
Drivers who complete 3 moves within the previous 3 months can receive a confirmation of volunteering.
Shelter Movers volunteers must be at least 18 years of age (movers), complete an interview process, attend an orientation for new volunteers, in addition to signing a confidentiality agreement and obtaining a criminal record check.